Hear it for yourself: call the demo line
Call it and pretend you're a homeowner with a burst pipe or no AC. It answers as a fictional company. Use a pretend address. The call is recorded like a real one, so please don't share real personal details.
Demonstration line, fictional company. It introduces itself as the company's virtual assistant and says the call is recorded. Ask it whether it's a real person and it will tell you honestly that it's an AI.
What you get after every call
After every call, you or your on-call tech get an email summary like this one, with the recording and transcript one tap away. Summaries come by email today. Text summaries start once the phone carriers approve my number.
From: IntakeHound <[email protected]>
To: Kettlebrook Plumbing, on-call tech
Subject: New call: Dana R., burst pipe (urgent)
9:50 pm, sent after the call ended
Dana R. · (732) 555-0187 · English
412 Maple Ave, Edison 08817 (in your area). Pipe burst under the kitchen sink; water on the floor; main shut off; no one hurt. Homeowner; insurance not decided yet; has photos.
Callback: urgent, wants a call back tonight · texts OK
Recording + transcript: link
Missed calls are missed jobs
Homeowners call the next contractor on the list. Burst pipes, no-heat nights, and water emergencies don't wait for business hours, and every lead you paid for that hits voicemail is money gone.
of calls to home-services businesses go unanswered, according to Invoca's call research.
is the average cost of a Google Local Services lead for HVAC in 2026. A missed call wastes that spend.
How IntakeHound Home handles your calls
Forward after-hours or overflow calls to IntakeHound Home, or route every call. You choose.
Answers right away
A natural-sounding voice greets callers as your company's virtual assistant and gives the recording notice up front. It never pretends to be a person. If asked, it says plainly it's an AI and offers a callback from a person.
Gets the job details
Service type, address, urgency, insurance, photos, and preferred time. It asks your questions, your way.
Flags emergencies
Emergencies get a live transfer to your on-call tech during the hours you set, tested with you before you go live. If no one picks up, the caller gets a priority callback. Estimate requests get a callback.
Hands off cleanly
Your team gets a summary by email, plus the recording and transcript.
Built for plumbing, water damage, and HVAC
- Trade-specific questions: burst pipes and leaks, water damage, and HVAC no-heat or no-cool.
- Flags urgent jobs (active water, no heat, no cooling) for your on-call tech. It never quotes a price unless you set one.
- Screens out tire-kickers and wrong-number calls, and routes billing to your office line.
- Safety-aware: tells anyone who smells gas, sees smoke or sparking, or is in danger to get out and call 911 or the gas company.
- Your rules: ZIP codes you cover, job types you take, and when to transfer live.
Careful by design
- Recording notice on every call, plus an optional explicit consent question for all-party-consent states.
- No fake arrival-time promises (like "there in 20 minutes") unless you set that rule.
- Captures insurance and property address for your estimate, not for sale.
- No cold outreach. No cold calls or robocalls.
- See "How call data is handled" below.
What are unanswered calls costing your company?
Plug in your own numbers. The starting values are example assumptions, not statistics.
This estimates revenue at risk from calls nobody answers. It is not a prediction of what IntakeHound Home will earn you, and I don't guarantee any number of jobs. Job values vary a lot by trade (a drain clear vs. a full water-damage job).
Formula: calls per week × 4.33 weeks × % real job requests × % you'd win × average job value. Example: 8 calls × 4.33 × 50% × 40% × $1,200 = $8,314 a month.
After-hours emergency and estimate calls answered, with a summary to your tech
Start with nights, weekends, and overflow.
One plan, your hours
One flat monthly price. No per-job fee and no setup fee.
Cancel anytime, no contract.
- Nights, weekends, and overflow, or every call 24/7. Your choice, same price.
- Everything in "What's included" below
- Unlimited minutes
Two guarantees on the things I control
- 30-day money-back. Tell me within 30 days of go-live and I'll refund everything you've paid. No questions asked.
- Live in 7 business days, or month one is free. The clock starts after kickoff, once I have your job questions and service area.
Why I don't guarantee booked revenue: I control answering and notifications. Weather, your capacity, and your close rate decide how many jobs you win. You pay a flat $397 a month. IntakeHound Home never takes a percentage of a job's value.
Is this the same as a self-serve AI phone app?
No. Self-serve platforms typically charge a monthly plan plus per-minute fees, and you build and maintain the agent yourself. IntakeHound Home is done-for-you: I build the script, go live with you, review every flagged call each week and fix the script, and stand behind two guarantees. If you only get a few calls and like to tinker, a self-serve app may be all you need.
What's included
- The calls you forward, answered. Day and night, in English and Spanish, with a summary by email after every call, plus the recording and transcript.
- Emergencies routed. A live transfer to your on-call tech during the hours you set, tested with you before you go live. If no one picks up, the caller gets a priority callback.
- I review every flagged call each week and fix the script. You also get an automatic weekly report by email: who called, what they needed, and who needs a callback.
- Done-for-you go-live. Script, forwarding walkthrough, and 10 test calls.
- Trade script kit. Emergency triage, insurance questions, and no-fake-ETA guardrails.
- I personally follow up with founding companies' leads by email, only people who contacted you and agreed to be contacted.
On the roadmap
- Follow-up on every estimate until it's booked or declined. Only people who contacted you and agreed to be contacted: email first, text only with consent.
- Calendar booking during the call
- Summaries by text
- A short alert text with a link, instead of full caller details
- Connections to field-service software such as Jobber, Housecall Pro, ServiceTitan, and GoHighLevel
Founding terms: your founding price stays locked for as long as you stay. At most 5 new companies a month, because I set up each one myself. I don't promise any number of booked jobs.
How setup works
No new phone number and no software for your team to learn. I do the building; you make a few test calls.
- Day 0Kickoff call
A 30-minute call: your services, service-area ZIP codes, emergency rules, hours, and who gets the summaries.
- Days 1–3I build it; you make test calls
I set up the assistant in your company's name. You call it and play a homeowner with a leak or a broken AC. I tune it until you're happy.
- Days 3–6Forward your line
Set call forwarding for after hours, no answer, or busy. It takes about 5 minutes with your phone provider, and I walk you through it.
- By business day 7Live
Real calls get answered and summaries arrive by email.
How call data is handled
- Yours, not mine: call data belongs to your company. I don't sell it or use it to market to callers.
- Used only to run the service: answering your calls, sending your summaries, reviewing flagged calls to fix your script, and preparing your weekly report.
- Deleted on request: email [email protected] and I'll delete your call data.
A note from the founder
Watch a 90-second demo: a test leak call, then the summary on the owner's phone
FAQ
Does it quote prices or promise arrival times?
Only if you set an approved price or arrival line. Otherwise it takes the job details and says a tech will confirm. It never invents a price or an ETA, and it never tells callers what insurance will cover.
Will callers know it's an AI?
It greets callers as "the company's virtual assistant" and never pretends to be a person. If a caller asks whether they're talking to a real person, a bot, or an AI, it answers honestly that it's an automated assistant (an AI) and offers a callback from a person. Callers can ask for a person at any time, and it will transfer the call during your on-call hours or take a priority callback.
Does my company need a new phone number?
No. Most shops forward after hours, no answer, or overflow.
What about call recording laws?
Every call starts with a recording notice, and an explicit consent question can be added for states that require all-party consent. I'll review your state's rules during setup. Your company stays responsible for its own compliance.
Which CRMs does it connect to?
None directly yet; connections to Jobber, Housecall Pro, ServiceTitan, and GoHighLevel are on the roadmap. Every call summary goes out by email. Tell me what you use and I'll let you know honestly what's possible.
What's in the free missed-call audit?
I call your main line after hours on up to three evenings, note who or what picks up, and email you a one-page report. If anyone answers, I say I'm Michael from IntakeHound, and I never pretend to need a job.
Get a free after-hours missed-call audit
I call your main line after hours, note what a caller hears, and send you a one-page report within 3 business days. You'll see a confirmation on screen as soon as you send this form.
Want me to count your missed calls too? Email last month's call log to [email protected].
- Free, with no obligation to buy
- A draft call script for your trade
Thanks, I got it.
Your one-page after-hours audit arrives by email within 3 business days.
Pick a demo timeWant a short demo too? Reply to the audit email and I'll set up a time.